What our coaching programmes include
The key elements of outstanding business success are leadership style and team performance.
Our first focus is these two aspects of your salon. The method is coach mentoring; the change is permanent.
Our second focus is working with you on the building blocks and strategies of your business.
This means issues such as your brand, your client journey, your information capture and how you evaluate your data.
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The format is first an initial session in your salon to get to know each other and plan the program. There are fortnightly tele-coaching sessions and we have quarterly whole day group sessions looking at specific elements of the program. You will contact us anytime you need to by email and will update us this way every week.
You can book an additional short phone session each fortnight as necessary.
Your program will be individual around this framework.
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Mentoring
Mentoring you is first and foremost listening to you. Having a mentor gives you someone independent and impartial you can bounce ideas off.
You can explain your concerns and share the disasters, safely. What did your junior stylist say to your best customer!
It’s also about helping you see clearly who you are, where your business is right now and giving you space to work out where to go next.
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Coaching
Coaching, like mentoring is a conversation, in private, about things you want to talk about. The aim is to increase performance. We will work on how to unblock barriers to change, developing people and creating new processes. This is the stuff that is going to de-stress you and bump up the bottom line.
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